E-Commerce

E-commerce, or electronic commerce is the process of buying and selling goods or services online.

It might sound like a simple idea, but it takes a lot of technical proficiency to ensure that your online business runs like a well-oiled machine. Payments need to be placed and received securely, inventory and item tracking must be accurate and most importantly, items purchased need to be delivered to your buyer.

As with any retail undertaking, online businesses require secure processes to ensure transaction completion including behind-the-scenes functions like product fulfillment, returns, customer service and quality assurance. These processes are important to the success of your online retail enterprise. They define, in a big way, your relationship with your customer.

We have the technological expertise to create and implement a full e-Commerce package for your business. Our e-Commerce solutions can include:

1. Shopping cart

2. Merchant accounts handling credit card payments (Pay Pal, Authorize.net)

3. Customer database management

4. Customer service (email, online forms, online knowledge bases and FAQs)

5. Development of an online catalog of products